Coming up with innovative and practical solutions requires an understanding of the problem first.

 

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That's why we always seek to understand the core nature of a challenge - reviewing existing information, policies, strategies, services - anything and everything to further our knowledge.

 

Here's some techniques we use:

 

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Mapping Existing Services

We map out the service environment surrounding a community, client base or target group. Our ability to visualise services can create a clear picture of what services are available and what opportunities there might be.

 

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Data Analysis

We analyse and visualise data in a way that helps us to understand an issue in more depth and think about a problem differently. This is a great way of making sense of complex information and identifying social / economic impacts.

 

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Ethnography

Observation is a technique we like to use to gain an in-depth understanding of a community, client base or service. This can be a discrete method to gain an insight into the way things are, and what people do and want, rather than what they tell you they want.

 

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Collating Existing Research

Gaining fresh insights can be achieved by collating research that is already available. We are adept at uncovering crucial information that can throw light on a problem.

 

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Stakeholder Engagement

Involving the right people at the right time is key to most projects and we often chair round table events, bringing together strategic and operational stakeholders to explore an issue more deeply.

 

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